Most IT teams aspire to innovate. They want to use technology to transform the way the company does business. Being a strategic part of the business is rewarding and emphasizes how IT is instrumental to company success.
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Cloud services and managed services are not the same thing. A managed service provider (MSP) may provide cloud services, but a cloud provider does not necessarily provide managed services. Cloud services are hosted solutions — such as infrastructure as a service (IaaS), software as a service (SaaS), and platform as a service (PaaS) — while managed services are outsourced monitoring, management, and support services.