Most IT teams aspire to innovate. They want to use technology to transform the way the company does business. Being a strategic part of the business is rewarding and emphasizes how IT is instrumental to company success.
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Most IT teams aspire to innovate. They want to use technology to transform the way the company does business. Being a strategic part of the business is rewarding and emphasizes how IT is instrumental to company success.
Cloud services and managed services are not the same thing. A managed service provider (MSP) may provide cloud services, but a cloud provider does not necessarily provide managed services. Cloud services are hosted solutions — such as infrastructure as a service (IaaS), software as a service (SaaS), and platform as a service (PaaS) — while managed services are outsourced monitoring, management, and support services.
In the past, the reputation of managed services suffered because of myths about the role of managed service providers (MSPs). No, MSPs are not out to take over your IT department, nor or they limited to a break-fix model.
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